Brand vs. generic
Botox is a brand name. AI treats it like one.
ChatGPT and Gemini name specific clinics for "Botox in Sunnyvale." The same surfaces hedge on "wrinkle relaxer near me": generic neuromodulator queries get vague answers, brand-name queries get a shortlist.
The audit checks whether your clinic holds that shortlist, and whether you are losing it to a comparator clinic on the "Botox vs Dysport" query, which often names a different five clinics entirely.